harum168 Platform Privacy Notice
This page describes what we collect when you use harum168 and how we keep that data protected. We at harum168 understand that your privacy matters, whether you access our platform via mobile browser, Android app, or desktop interface. When you register an account, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place wagers on Liga 1, Piala Indonesia, or any other market on harum168, we collect specific information to verify your identity, process your transactions, and comply with regional regulations.
Our privacy practices reflect our commitment to transparency. We do not sell your data to third parties for marketing purposes. We do not share your payment information beyond the payment processors necessary to settle your deposits and withdrawals. We do not retain your account information longer than necessary to serve you and meet legal compliance windows.
This notice outlines what we collect, how we use it, who may access it, and what rights you have regarding your data. If you have questions about our privacy practices at any point, our support team is available to answer them.
What data we collect on harum168
We collect several categories of information when you create and use your harum168 account. First, we collect personal identifying information: your full legal name, date of birth, residential address, email address, and phone number. We use this to verify your identity and comply with anti-money-laundering regulations in supported jurisdictions.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer from mobile banking, local payment, online payment, or e-wallet, we record the payment method used, the amount transferred, the timestamp, and the transaction ID. We do not store your full bank account numbers or wallet credentials on harum168 servers; instead, we tokenise payment details so that future transactions reference a secure token rather than exposing your raw payment data.
Third, we collect gameplay and account activity data. When you place a wager on Liga 1 matches, Piala Aff tournaments, live-dealer tables, or slot games, we record your bet amount, the market or game selected, the outcome, and your account balance before and after. This data helps us detect fraudulent activity, resolve disputes, and provide accurate account statements.
Fourth, we collect technical and device information. Our servers record your IP address, device type, browser or app version, and access timestamps. We use this to detect unauthorised access attempts, prevent account takeover, and understand which device types (Android, iOS, desktop) our users prefer.
How we use your data on harum168
We use the data we collect for several legitimate purposes. Identity verification is our primary use—we confirm you are who you claim to be and that your account holder name matches your payment method, reducing fraud risk. Payment processing is our second use—we share your payment details with our payment processors (the banks or wallet providers handling your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment transfer) only to settle your deposits and withdrawals.
Third, we use your data to detect and prevent fraud. We monitor account activity for unusual patterns—rapid deposits followed by large withdrawals, multiple failed login attempts, or wagers inconsistent with your typical behaviour—and investigate if suspicious activity is detected. Fourth, we use your data to resolve disputes. If you contest a wager outcome or report an unauthorised transaction, we review your account history, game records, and payment logs to investigate and determine appropriate resolution.
Fifth, we use your data to comply with legal obligations. We may be required by regional authorities or law enforcement to produce account records, transaction histories, or identity verification documents. We comply with such requests where legally mandated. Sixth, we use aggregated, anonymised data to improve our platform—understanding which payment methods are most popular (online payment versus e-wallet, for instance) or which markets attract the most activity (Liga 1 versus Piala Indonesia) helps us optimise our offering.
Who can access your data on harum168
Your data is accessed internally by harum168 staff only as needed. Our account verification team accesses your identity documents during the verification process. Our payments team accesses payment records to reconcile deposits and withdrawals. Our support team accesses account history to respond to your inquiries. Our security team accesses gameplay and login data to detect fraud and unauthorised access.
Externally, we share data with third-party payment processors. When you deposit via mobile banking, local payment, online payment, e-wallet, or mobile banking, those wallet providers receive your transaction details. When you transfer from local payment, online payment, e-wallet, or mobile banking, those banks receive your payment instruction. We also may share data with compliance and regulatory bodies if legally required to do so.
We do not share your data with marketing partners, data brokers, or third-party advertisers. Your account information is not sold, rented, or licensed to anyone outside harum168 and our necessary payment processors.
Your rights and our data retention on harum168
You have the right to access your data. Your harum168 account dashboard displays your personal information, payment methods, transaction history, and account statements. If you request additional data we hold about you, our support team will compile and provide it within standard business windows.
You have the right to correct inaccurate data. If your registered name, address, or contact information changes, update your profile within your harum168 account. If you identify an error in your transaction history or account balance, contact our support team with documentation so we can investigate and correct it.
You have the right to request deletion of your data, subject to legal and operational constraints. If you close your harum168 account and have no pending withdrawals or unresolved disputes, we can delete most of your personal data. However, we must retain transaction records and identity verification documents for a retention period required by regional regulations—typically several years. Once this period expires, we securely delete your data.
You have the right to object to certain data uses. If you believe we are using your data in a way that violates your privacy, contact our support team and describe your concern. We will review and address legitimate objections.
Cookies and tracking on harum168
Our harum168 platform uses cookies to maintain your login session, remember your preferences, and track your navigation within the site. Session cookies are temporary and expire when you close your browser. Preference cookies (such as your language selection or preferred payment method) persist across multiple sessions to improve your experience. Analytics cookies help us understand user behaviour and site performance; we use these insights to optimise harum168 without identifying you individually.
You can disable cookies in your browser settings, though doing so may limit harum168 functionality. We do not use cookies to track you across third-party websites or to build marketing profiles.
Contact us about privacy on harum168
If you have questions about our privacy practices, believe your data has been misused, or wish to exercise your privacy rights, contact our support team through in-app chat or email. Provide clear details of your concern and any relevant account or transaction information. Our privacy and compliance team will review your request and respond within standard business timeframes.
This privacy notice may be updated periodically. We will notify you of material changes via in-app notification or email. Your continued use of harum168 after an update signifies your acceptance of the revised privacy practices. Our commitment remains unchanged: we collect data necessary to serve you securely, we protect that data against unauthorised access, and we do not misuse or sell your information to third parties. When you access harum168 from Jakarta, Surabaya, Bandung, Medan, or any supported jurisdiction, your privacy rights are the same.